Broken Chandelier

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Dear Sherry,
we are sorry for this problem!

We will create and send you a new cup (bottom cup) in the shortest possible time.

Best Regards,
MGS Staff

MGS Staff, 09/05/2016 22:40:11

Thank you for the follow up. Could you please provide an update to the status of my beautiful glass bowl. When should I expect it to arrive as I am moving next week.

Thanks,
Sherry

Sherry Kelly, 17/05/2016 21:19:11

Please provide ETA on glass bowl for my chandelier.

Thank you,
Sherry

Sherry Kelly, 18/05/2016 14:16:45

We have made the missing/broken parts! They will be sent tomorrow. We will use an urgent courier (TNT). They should arrive within the next week.

Best Regards,
Alessandro Carrara

MGS Staff, 19/05/2016 14:21:10
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Sherry Kelly

sladha2002@yahoo.com
Date:
03/05/2016 19:02:17
I have received the chandelier and it has a broken piece that is the part #19 along with the attachment piece. I would appreciate it if you could send me the replacement piece so that we can have this correctly installed. It is a beautiful piece.
Item Code: mgs-352/8CR.POL+CIM
Description: Crystal chandelier with colorful flowers at eight lights